Privacy Policy
1. Data protection at a glance
1.1 General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
Data protection officer
Annekatrin Yunami
Contact: dpo@mymycatering.com
1.2 Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form. Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected in order to ensure that the website is error-free. Other data can be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
You also have the right to request that the processing of your personal data be restricted under certain circumstances. Details can be found in the data protection declaration under “Right to restriction of processing”.
1.3 Analysis Tools and Third Party Tools
When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. Your surfing behavior is usually analyzed anonymously; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following data protection declaration. You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.
2. General information and mandatory information
2.1 Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
2.2 Note on the responsible body
The responsible body for data processing on this website is:
MeinWunschcatering GmbH
Warschauer Platz 11-13
10245 Berlin
Telephone: +49 800 694 00 00
Email: info@mein-wunschcatering.de
Data protection officer
Annekatrin Yunami
Kontakt: dpo@mymycatering.com
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
2.3 Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal e-mail to us is sufficient for this. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
2.4 Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR
If the data processing takes place on the basis of Art. 6 Paragraph 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data concerned, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Paragraph 1 GDPR).
If your personal data are processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection according to Art. 21 Paragraph 2 GDPR).
2.5 Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
2.6 Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done if it is technically feasible.
2.7 SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
2.8 Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing
2.8.1 Visa / MasterCard, direct debit
Payment transactions using common means of payment (Visa / MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
2.8.2 Pay Pal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we give your payment data to PayPal (Europe) S.a.r.l. as part of the payment processing. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For more information on data protection, including the credit agencies used, please refer to PayPal's privacy policy: https: //www.paypal.com/de/weba ...
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
2.9 Information, blocking, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.
2.10 Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the test, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion. If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
- If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, your interests and ours must be weighed up. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
- If you have restricted the processing of your personal data, these data - apart from their storage - may only be allowed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public Processed in the interests of the European Union or a member state.
2.11 Objection to advertising emails
We hereby object to the use of the contact data published as part of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
3. Data collection on our website
3.1 Cookies
Some of the internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these will be treated separately in this data protection declaration.
3.2 Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- operating system used
- Device type (PC, tablet PC or smartphone)
- Screen resolution
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
- Origin (city)
This data will not be merged with other data sources.
This data is recorded on the basis of Art. 6 Paragraph 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this.
3.3 Contact form
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. If a contract is concluded as a result of you contacting us via our contact form, we will only transmit personal data to third parties if this is necessary in the context of contract processing, for example to initiate or fulfill the contract to the company entrusted with the delivery of the goods or the company Credit institution commissioned to process payments. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. An informal e-mail to us is sufficient for this. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
3.4 Registration on this website
As a caterer, you can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise we will refuse the registration. The surname, first name and e-mail address of yourself or the representative of your company come into question as personal data.
For important changes, for example in the scope of the offer or for technically necessary changes, we will use the e-mail address given during registration to inform you in this way.
The processing of the data entered during registration takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. An informal e-mail to us is sufficient for this. The legality of the data processing that has already taken place remains unaffected by the revocation. The data recorded during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.
3.5 Processing of data (customer and contract data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Paragraph 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill.
3.6 Data transmission when concluding a contract for online shops, dealers and shipping
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to initiate or fulfill the contract to the company entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The basis for data processing is Article 6 Paragraph 1 lit. b Alt. 1 or 2 GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures.
4. Social Media
We use social plug-ins from the (social) networks Facebook, Twitter, Instagram and LinkedIn on our website on the basis of Art. 6 Para. 1 S. 1 lit. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for the data protection-compliant operation is to be guaranteed by the respective provider.
4.1 Facebook
Our website uses the visitor action pixel from Facebook, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland (“Facebook”) to measure conversion. In this way, the behavior of the page visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This enables the effectiveness of the Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data collected is anonymous for us as the operator of this website, and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the website operator. You can also switch off Facebook Pixel via the Google Tag pop-up window. Facebook Pixel is used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in effective advertising measures including social media. Facebook's data protection information provides further information on protecting your privacy: https://de-de.facebook.com/abo ... you can also use the remarketing Deactivate the “Custom Audiences” function in the settings for advertisements at https: //www.facebook.com/ads/p ... To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
4.2 Twitter
Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Retweet" function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. You can change your data protection settings on Twitter in the account settings at: http://twitter.com/account/settings. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of how it is used by Twitter. If you do not want Twitter to be able to assign your visit to our website, please log out of your Twitter user account. Further information can be found here in Twitter's data protection declaration.
4.3 Instagram
Our website uses so-called social plugins (“plugins”) from the Instagram online service, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland (“Facebook”).
In order to increase the protection of your data when you visit our website, these buttons are not unrestrictedly integrated into the page as plug-ins, but only using an HTML link. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with the Instagram servers. If you click on the button, a new browser window opens and calls up the Instagram page, where you can interact with the plugins there (if necessary after entering your login data).
The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram's data protection information: https://help.instagram.com/155 ...
4.4 LinkedIn
Plugins from the LinkedIn network are used on our website. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. When you visit the LinkedIn page via our website, a connection to the LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account.
Further information can be found here in LinkedIn's privacy policy.
5. Analysis tools and advertising
5.1 Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
5.1.1 Demografische Merkmale bei Google Analytics
Diese Website nutzt die Funktion “demografische Merkmale” von Google Analytics. Dadurch können Berichte erstellt werden, die Aussagen zu Alter, Geschlecht und Interessen der Seitenbesucher enthalten. Diese Daten stammen aus interessenbezogener Werbung von Google sowie aus Besucherdaten von Drittanbietern. Diese Daten können keiner bestimmten Person zugeordnet werden. Sie können diese Funktion jederzeit über die Anzeigeneinstellungen in Ihrem Google-Konto deaktivieren oder die Erfassung Ihrer Daten durch Google Analytics wie im Punkt “Widerspruch gegen Datenerfassung” dargestellt generell untersagen.
5.2 IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
5.3 Browser Plugin
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: https: //tools.google.com/dlpag ... against data acquisition
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Deactivate Google Analytics. You can find more information on how Google Analytics handles user data in Google's data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de. Order processing
We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
5.4 Remarketing
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This function enables the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).
If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you log in with your Google account.
To support this function, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.
You can permanently object to cross-device remarketing / targeting by deactivating personalized advertising in your Google account; To do this, follow this link: https: //www.google.com/setting ... The collected data in your Google account is only summarized on the basis of your consent, which you can give to Google or revoke (Art. 6 Para. 1 lit. a GDPR). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 Paragraph 1 lit.f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of the website visitors for advertising purposes.
You can also switch off Google Analytics via the Google Tag pop-up window.
Further information and the data protection provisions can be found in Google's data protection declaration at: https: //policies.google.com/te ... AdWords and Google Conversion Tracking
5.5 Google Ads
This website uses Google Ads. Ads is an online advertising program from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
We use so-called conversion tracking as part of Google Ads. If you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can see that the user clicked on the ad and was redirected to this page.
Each Google Ads customer receives a different cookie. The cookies cannot be tracked via the websites of Ads customers. The information obtained using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6 Paragraph 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
5.6 Google Tag Manager
We can also use the "Google Tag Manager" to integrate and manage Google analysis and marketing services on our website.
You can find more information about Google AdWords and Google Conversion Tracking in Google's data protection provisions: https: //policies.google.com/pr ... you can set your browser so that you are informed about the setting of cookies and only cookies Allow in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
5.7 Hotjar
This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Center, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).
is a tool for analyzing your user behavior on our website. With Hotjar we can, among other things. Record your mouse and scroll movements and clicks. Hotjar can also determine how long you stayed with the mouse pointer on a certain point. From this information, Hotjar creates so-called heat maps, which can be used to determine which website areas are preferred by website visitors.
We can also determine how long you stayed on a page and when you left it. We can also determine at which point you canceled your entries in a contact form (so-called conversion funnels).
In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator's web offers.
Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, more effective and safer. These cookies can be used in particular to determine whether our website has been visited with a specific device or whether the Hotjar functions have been deactivated for the browser in question. Hotjar cookies remain on your device until you delete them.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.
The use of Hotjar and the storage of Hotjar cookies are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. Deactivating Hotjar
If you would like to deactivate the data collection by Hotjar, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out Please note that the deactivation of Hotjar for each browser or for each End device must be done separately. You can also turn off Hotjar using the Google Tag pop-up window.
For more information about Hotjar and the data collected, please refer to Hotjar's data protection declaration under the following link: https: //www.hotjar.com/privacy ... about order processing
We have concluded an order processing contract with Hotjar in order to implement the strict European data protection regulations.
5.8 Hubspot
We use HubSpot for our online marketing activities on our website. HubSpot is a US software company with a subsidiary in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.
Our registration service enables visitors to our website to learn more about our company, download content and provide contact information and other demographic information. This information and the content of our website are stored on the servers of our software partner HubSpot. They can be used by us to get in contact with visitors to our website and to determine which services from our company are of interest to them. All information we collect is subject to this privacy policy. We use all information collected exclusively to optimize our marketing measures.
In order to improve the user experience on our website, we also use the live chat service "Messages" from HubSpot to send and receive messages on some sub-pages (round chat icon at the bottom right of the screen). If this function is approved and used, the following data will be transmitted to the HubSpot servers:
Content of all sent and received chat messages
Context information (e.g. the page on which the chat was used)
Optional: e-mail address of the user (if provided by the user via chat function)
The legal basis for using the Hubspot services is Article 6 Paragraph 1 Sentence 1 Letter f GDPR - legitimate interest. Our legitimate interest in using this service is to optimize our marketing measures and improve our service quality on the website.
More information on HubSpot's data protection provisions »
More information from HubSpot regarding EU data protection regulations »
You can find more information about the cookies used by HubSpot here & here »
6. Newsletter
6.1 Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the Newsletter . Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. This does not affect data that we have saved for other purposes.
6.2 MailChimp
This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you enter data for the purpose of subscribing to the newsletter (e.g. email address), it will be stored on MailChimp's servers in the USA.
MailChimp is certified according to the “EU-US Privacy Shield”. The “Privacy Shield” is an agreement between the European Union (EU) and the USA that aims to ensure compliance with European data protection standards in the USA.
With the help of MailChimp we can analyze our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (so-called web beacon) connects to MailChimp's servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.
If you do not want an analysis by MailChimp, you have to unsubscribe from the newsletter. We provide a link for this in every newsletter message. You can also unsubscribe from the newsletter directly on the website.
The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from MailChimp's servers after you unsubscribe from the newsletter. This does not affect data that we have saved for other purposes.
For more information, see the data protection provisions of MailChimp at: https: //mailchimp.com/legal/te ... of a data processing agreement
We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we oblige MailChimp to protect our customers' data and not to pass them on to third parties. This contract can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
7. Plugins and Tools
7.1 YouTube with extended data protection
Our website uses plugins from the YouTube website. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. We use YouTube in the extended data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. This is how YouTube - regardless of whether you are watching a video - connects to the Google DoubleClick network.
As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube can save various cookies on your device after starting a video. With the help of these cookies, YouTube can receive information about visitors to our website. This information is used, among other things. used to collect video statistics, improve usability and prevent fraud attempts. The cookies remain on your device until you delete them.
If necessary, further data processing operations can be triggered after the start of a YouTube video, over which we have no influence.
YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
You can find more information about data protection at YouTube in their data protection declaration at: https: //policies.google.com/pr ....
7.2 JOIN
We use third-party services for the online recruiting process. In our job / career area (https://talentspace.join.com/) we use the services of JOIN Solutions AG, Landsgemeindeplatz 6, 9043 Trogen / Switzerland (with EU representative: Fux: Legal GbR, Rheiner Landstraße 74, 49078 Osnabrück / Germany). JOIN processes your online application data via the job / career area on our website inside and outside the EU / EEA. Further information on data processing by JOIN can be found at: https://join.com/de-de/privacy.
8. Personal data of careers website visitors
We use your personal data for:
- learning more about the behaviour of the visitors of our careers website to improve our recruitment process and this website;
- improving and monitoring the performance of this website;
- and generating anonymized data that we share with our partners.
All processing of personal data of careers website visitors is based on our legitimate interest to facilitate recruitment.
We process the following personal data of careers website visitors:
- Device and browser
- IP-address
- Requests and responses sent from and to your device
- Source website (we use a cookie to track this)
- Behaviour on our website
9. Personal data of job applicants
9.1
When you apply for a job, we process your personal data to facilitate the entire application process, based on our legitimate interest in recruiting. After the application process has been completed, we will delete your personal data as soon as possible, unless we have informed you that we need the data for other purposes. The following personal data can be processed for the application process:
Any type of personal information that you provide to us using our application form, including, but not limited to:
Full name, e-mail address, phone number, picture, cover letter, CV, LinkedIn profile and which position you applied for
Status, notes and planning related to your application
E-mail communication
Under European law, we are obliged to inform you that withholding personal data may put you at a disadvantage compared to other candidates applying for the same position.
Your personal data must be processed by LinkedIn in order to be able to use the "Apply with LinkedIn" function. LinkedIn may use cookies. You can find their data protection regulations under the following link:
https://www.linkedin.com/legal...
9.2 Fragen und Anregungen
You are welcome to contact us at any time if you have any questions about your personal data. You can also contact us if you would like to exercise your rights under European data protection law. These rights include the rights of access, correction, deletion, restriction of processing, data and object portability.
If you have any questions or suggestions about your personal data, you can contact our team by email.